These are the most FREQUENTLY ASKED QUESTIONS (FAQs)

If you have any further questions, please do not hesitate to contact us via e-mail or phone.
We will be delighted to answer them within 24 hours.


What is the difference between a Private Tour and a Tour Package?

The private tours are customizable programs and fully adjustable to your needs and expectations, from the itinerary to the type of accommodation. The tour packages have a fixed departure date and fixed price. On the same bus can go people of different nationalities, enabling new friendships and meet people with the same interests as you.

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 What can I expect from a Private Tour?

Private Tours are thematic trips spiced with an opportunity to experience the Portuguese culture and landscapes. These trips enable you to discover new places, people and traditions, with all the comfort and security whilst contributing to a responsible and sustainable development. These trips include:

  • Welcome at the airport and transfer to the hotel.
  • Visits to the most authentic and fascinating places in Portugal.
  • Eating at typical and traditional restaurants.
  • Travelling in environmentally friendly vehicles. 
  • Accommodation at the most charming hotels and Pousadas of Portugal.


During our trips in Portugal there are fun, educational and cultural related activities: trekking, boat trips, wine tasting, visits to vineyards, museums and monuments. Our goal is to provide you with all the necessary conditions that enable you to enjoy the best and most authentic experiences that each region of Portugal has to offer. These tours are private and can be tailored to your specific needs, including the duration (number of days and nights), accommodation, transportation and meals. The tours are designed to offer you enriching moments and memories that you will want to share with your family and friends over the years.

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 Who is ecoTours Portugal targeting?

Our tours are designed for those people who have an interest in discovering Portugal, a lovely country with a great tradition in the art of hospitality. Tourists who prefer places of quality and charm that are integrated into the local culture and environment. People who don't like mass tourism at all and request reassurance that their vacation will be an unforgettable experience.

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 What are the advantages of these Tours? 

We live and work in Portugal. Based on our experience and deep knowledge of the terrain we put together programs that will make your life easier, allowing you to save on researching time, money and patience. To backup our choices of the appropriate resources to organize the most educational and enjoyable tours we are constantly performing a systematic survey of the available touristic offers using check-lists and evaluation charts. In the choice of partners our preferences lie with those who value a service of excellence and who are able to provide a unique experience in contact with local culture and nature. Allow us to take care of the planning, organization, logistics and the resolution of any problems that may arise. Maximize the opportunities to enjoy an unforgettable journey minimizing the risk of frustration. Our mission is to make your experience as enjoyable and rewarding as possible.

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 Can I change or tailor a Private Tour in Portugal? 

These tours are private. They can be reformulated and tailored according to your needs and expectations. The possible changes include adjustments to the number of days and to the accommodation preference. If it is your wish, we can even put together and entire program based on your budget and specifications for the trip.

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 Where do we stay accommodated?

Our choice lies with the best accommodation in Portugal. Charming Hotels inserted in areas of fascinating beauty. This enables you to experience the traditions and customs of a particular region in a very special way allied to the benefit of being able to enjoy the well known hospitality of the Portuguese people. We have privileged partnerships with some of the major hotel groups in Portugal, such as the Lágrimas Group, C+S, Real Hotels, Pousadas de Portugal and Solares de Portugal all of which have certified quality and are symbols of authenticity.

Check our selection of Hotels in Portugal.

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 Who are the guides? 

They are the foundation of our success. Our selection is based on their experience and knowledge of the regions. They are trained to be driven by a service of excellence approach. They are charming people who know how to host and who are fully committed to making every Portugal Tours trip a pleasant, fun and extremely rewarding experience. They are familiar with the places we visit and want to share their knowledge with each member of the group on the trip.

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 Which kind of vehicles are we travelling in?

Our fleet is made up of modern, comfortable and economical vehicles that abide to all the required standards. Safety, comfort and environmentally friendly vehicles are our priority. See our fleet Desk.

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 Why is ecoTours Portugal considered an "eco-friendly" agency? 

We are socially and environmentally responsible. We contribute to a sustainable development and are concerned in minimizing the impact of our visits by fostering the respect for the surroundings, the culture and traditions as well as enhancing positive experiences for both tourists and the inhabitants. We are founding members of the "I am eco-social" project and revert part of our revenues to support the less privileged children of the regions we visit. Together we have developed and worked on energy efficiency projects at children solidarity centres in different regions of Portugal.

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 What is the best way to travel to Portugal?

There are flights available from all major cities in Brazil namely, Rio de Janeiro, S. Paulo, Belo Horizonte and Recife (See link). You can buy your plane ticket at your usual travel agency. If it’s your choice, we can also make your travelling arrangements although, on a regular basis, a better price is achievable when the ticket is issued by a travel agency at the passenger’s country of origin.

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 What should I bring to wear?

Clothing and footwear should be as comfortable as possible. Don’t forget to include some sort of protection for the rain. For trips from January to March, bring clothing and footwear suitable for cold weather (10 º C). Add a cosy sweater when travelling from April to October. For more information about the climate in Portugal, please see www.meteo.pt

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 How can I get more information and book a Tour?

The easiest and quickest way is via email or telephone. Our contacts are: 

Porto: Rua do Passeio Alegre, No. 20, 4150-570 Porto 
Lisbon: Rua Joaquim Antonio Aguiar, 66, 3 Drt., 1070-153 Lisboa 
Phone: +351220108096
E-mail:
info@portugaltours.com.pt 
Skype: ecotoursportugal

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 When do I need to pay? 

If the booking is made with more than 30 days in advance of the arrival date to Portugal:
• Deposit of 20% to confirm the booking.
• Remaining 80% of the total cost of the trip must be paid up until 7 days before the date of arrival in Portugal.

Less than less than 30 days in advance of the scheduled date of arrival in Portugal:
• Pay full amount of the cost of the trip upon booking.
• Registration will be dependent upon the confirmation of the availability of services suppliers included in the trip.

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 What are the rules for cancellation of the trip? 

More than 30 days:  Cancellation without any penalty.
Up to 7 days before arrival in Portugal: 20% penalty.
Less than 7 days: 100% penalty.

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 What is the insurance coverage included in the price of a Portugal Tours trip?

  • Civil liability insurance of 75,000 Euros.
  • Personal accident insurance for groups of over 20 people.

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 How can I pay for the trip?

By bank transfer to the following Bank account: 

Barclays Bank
IBAN: PT50 0032 0653 0020 8626 4937 1
SWIFT/BIC: BARCPTPL

Or through www.paypal.com to the e-mail info@ecotoursportugal.com

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 What are the contacts of the Official Portuguese Tourism Delegations around the world?

Turismo de Portugal is the official entity regulating the tourism activity in Portugal with offices scattered all over the world. They are able to confirm our competence and seriousness.

Check Tourism of Portugal contacts around the world.

ecoTours Portugal has the business license No. 1590/09 issued by Tourism of Portugal.

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information request

We thoroughly enjoyed our visit to Portugal. We found Mr. Luis Barbosa very knowledgeable and helpful on our visit to the north of Portugal. He really gave us the feeling that he was interested in making sure we enjoyed the trip. Thanks for your help with the tour.

Bob Linton, Alaska

We liked the tour a lot! It was well balanced, well adjusted to our needs and very informative. We are vevy greatful to Maria for the time we had together and for knowledge she shared. I will definitely keep your agency and Maria in mind for further inquiries.

Maria Kolosova, Moscow

The tour was fantastic!! Our guide Peter was excellent. He was a wealth of information that allowed us to learn more about Portugal.
We will most certainly recommend your company. Many thanks

Anthony Delligatti, USA

I loved it! I had no idea how wonderful the Douro is. We will certainly come back for more days and recommend you to all our friends.

Donald Adamson, NY

What a nice surprise to find we were in the midst of breathtaking scenery. A haven with excellent hosts, a pleasant environment where they can breathe calm and tranquility. Great for "recharging batteries

Neil Pierce, London

What a wonderful day! Thanks to the professionalism and attention ecotours demonstrated.

Joan Aiken, Dublin

It was a great tour to Portugal and it will stay forever in our hearts. Many thanks to Elizabeth, a fantastic guide.

Kenneth Allott, Quebec

The tour guide was very knowledgable and had a great sense of humor. The tour was 10 hours and worth every penny. It is worth it and you are able to see a lot more than you would see on your own. I can hardly wait to go back and have recommended this tour to friends.

Peter Mitchell, Glasgow